Return & Refund Policy

Thank you for shopping with 【请替换：店铺名称】. We strive to ensure your satisfaction with every purchase. Please read our Return & Refund Policy carefully to understand your rights and responsibilities.

Order Cancellation

If you wish to cancel your order, please contact us within 24 hours of placing it. After this period, we may have already processed your order and it will no longer be possible to cancel.

Returns

You have 14 days from the date of delivery to return an item for a refund. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Please note that customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part, such as a defective, damaged, or incorrect product.

Return Process

• Contact our customer service at 【请替换：客服邮箱】 to initiate a return.
• Include your order number and reason for return in your message.
• Ship the item back to us promptly. Please retain your return shipping receipt for your records.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to your original payment method.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

Shipping Information

Order processing time is typically 1-3 business days. Delivery usually takes 7-12 business days after processing.

Shipping Fees

Shipping costs are calculated and displayed at checkout. Return shipping fees are the responsibility of the customer unless the product is defective, damaged, or incorrect.

Contact Us

If you have any questions about returns, refunds, or cancellations, please contact us at 【请替换：客服邮箱】.